Privacy Policy for Levr by Zenly LLC
Effective Date: July 27, 2025
Zenly LLC (“Zenly,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Levr, our proprietary AI tool (“Levr” or the “Service”). By using Levr, you agree to the practices described here. If you do not agree, please do not use the Service.
1. Scope of This Policy
This Privacy Policy applies solely to your use of Levr. It does not extend to third-party services, even if accessed through Levr. Those services are governed by their own privacy policies and terms.
Levr is designed for use by individuals located in the United States. If you access the Service from outside the U.S., you do so at your own initiative, and you are responsible for compliance with local laws.
2. Information We Collect
a. Information You Provide
We collect the following when you interact with the platform:
- Prompts, questions, or textual inputs you submit
- Feedback, bug reports, or feature suggestions
- Contact information (if provided in communication with support)
Important: You are solely responsible for the content you input. Do not submit sensitive personal information (e.g., government IDs, financial details, health data, biometric identifiers, political opinions, or any protected category data).
3. Consent and Legal Basis for Processing
Where required by applicable law (including GDPR and other international regulations), we rely on the following legal bases to collect and process your personal data:
- Your explicit consent (e.g., for optional cookies or when submitting feedback)
- Fulfillment of a contract (e.g., when providing the paid version of Levr)
- Compliance with a legal obligation
- Our legitimate interests in operating, improving, and securing the platform
You may withdraw your consent at any time by contacting us at support@thezenly.com or by managing your browser or cookie preferences.
4. Sensitive Data Disclaimer
Levr is not designed to collect or process sensitive personal data as defined by U.S. or international law. This includes:
- Health-related data protected under HIPAA
- Biometric identifiers (e.g., facial scans, fingerprints)
- Special categories under GDPR (e.g., race, religion, sexual orientation, union membership)
Users are strictly prohibited from submitting such information. Zenly LLC disclaims any liability arising from the user’s input of sensitive or protected data.
5. Information We Collect Automatically
We log:
- IP address and general location data
- Browser type and version
- Device information
- Pages and usage behavior
- Timestamps and session metadata
- System output and prompt metadata
We may use cookies, local storage, or similar tools to maintain session integrity and improve the user experience.
6. Data Minimization and Purpose Limitation
We only collect the minimum amount of personal data necessary to deliver, secure, and improve the Levr platform. We do not use your data for purposes that are inconsistent with this Privacy Policy unless required by law or with your prior consent.
7. Anonymized and Aggregated Data
We anonymize and aggregate user data to support system analytics, model improvement, security audits, abuse detection, and internal research. This data is not linked to any identifiable individual.
8. How We Use Your Information
We use collected data to:
- Provide, maintain, and improve Levr’s services and outputs
- Generate AI responses based on your prompts
- Detect misuse, fraud, or terms violations
- Communicate service updates and respond to support inquiries
- Conduct internal research, safety testing, and algorithmic audits
- Comply with legal obligations and regulator inquiries
We do not sell your personal data or use it for third-party advertising.
9. AI Model Behavior and Output Disclaimers
Levr generates AI outputs based on public and anonymized data. These outputs are:
- Interpretive, speculative, and sometimes fictional
- Not verified for factual accuracy
- Not to be relied upon as legal, medical, financial, or personal advice
Levr does not perform automated decision-making that produces legal or similarly significant effects on users. No decisions are made in domains like hiring, lending, academic evaluation, or insurance eligibility. Levr is for informational purposes only.
Model Interpretability Limitation: Due to the nature of generative AI, outputs are based on statistical relationships learned from training data and may not be directly explainable.
Output Variability: AI outputs may change over time due to model updates, retraining, or adjustments in safety filters.
10. Automated Profiling and Decision-Making
Levr does not use your data for profiling, behavioral scoring, or automated decision-making that produces legal or significant effects. All outputs are generated in real-time based on your direct input and are intended solely for informational purposes.
11. AI Training, Feedback Use, and Attribution
We may use your prompts and outputs (in anonymized form) for AI model tuning, algorithmic safety testing, and product improvement.
Zenly LLC retains logs of prompts and outputs for system safety, abuse detection, audit trails, or regulatory inquiries.
Levr outputs may contain invisible tags or metadata that allow for attribution, tracing, and forensic analysis when required by law or for compliance review.
12. Third-Party AI Models and Infrastructure
Levr may utilize third-party infrastructure or pre-trained AI models under appropriate license. We conduct due diligence to ensure lawful use of data and models but disclaim liability for outputs generated by third-party models beyond our control.
13. User Responsibility for Inputs
You are solely responsible for the legality and appropriateness of the data you submit. Submitting:
- Personally identifiable information (PII)
- Protected health or biometric data
- Defamatory or infringing content
- Sensitive or restricted data types
…may violate applicable laws and this Privacy Policy. Zenly LLC disclaims liability for misuse or unauthorized disclosure.
14. Misuse of AI Outputs
You may not use Levr’s AI-generated content to impersonate others, fabricate endorsements, or spread disinformation. Prohibited uses include but are not limited to:
- Deepfakes
- Fabricated quotes
- Political disinformation
- Misrepresentation of advisory or expert content
15. Subscription Tiers and Payment Information
Levr offers both a free tier and a paid subscription tier. When you subscribe, we may collect:
- Billing and payment data (via third-party processors)
- Subscription plan type and account metadata
- Transaction records and renewal preferences
We use this information to manage access, detect fraud, fulfill your plan, and maintain financial records. Payment data is handled by secure, PCI-compliant processors. We do not store your full credit card details.
16. Data Sharing and Disclosure
We do not sell or rent your personal data. We may disclose data:
- To service providers (e.g., hosting, analytics, fraud detection)
- To comply with legal requirements (e.g., subpoenas, regulator requests)
- In investigations of misuse, fraud, or threats
- During business transfers (e.g., mergers or acquisitions)
We may also share data when legally compelled to do so for purposes of national security, public safety, or law enforcement cooperation, consistent with applicable law.
We do not sell or rent your personal data. We may disclose data:
17. Security Measures
We implement safeguards including:
- Rate limiting and session management
- Output watermarking for traceability
In the event of a data breach involving personal data, Zenly LLC will notify impacted users and authorities within 72 hours and follow post-breach mitigation and transparency protocols.
18. Data Retention and Deletion
We retain personal data only as long as necessary to:
- Deliver the service
- Comply with law
- Investigate abuse
- Improve performance
You may request deletion of your data by contacting support@thezenly.com. Anonymized logs may be retained indefinitely.
This includes your right to request erasure of your personal data under Article 17 of the GDPR (commonly referred to as the ‘Right to Be Forgotten’), where applicable.
19. Analytics and Third-Party Cookies
We use cookies and third-party analytics tools (e.g., Google Analytics) to:
- Track usage and performance
- Authenticate sessions
- Detect abuse
Third-party providers may set cookies and collect anonymized usage data under their own privacy terms. You can manage your cookie settings through your browser.
20. User Rights (U.S. and International)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction, deletion, or restriction
- Object to data processing
- Request data portability
Email us at support@thezenly.com to exercise these rights. We may verify your identity before fulfilling your request.
If you are located in the European Economic Area (EEA), UK, or Switzerland, you also have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws.
21. International Data Transfers
Your data is primarily stored and processed in data centers located in the United States. If data is ever processed in other jurisdictions, it will be subject to contractual protections and applicable legal safeguards.
22. GDPR Representation and DPO (If Applicable)
Zenly LLC is evaluating its obligations under GDPR Articles 27 and 37. If a Data Protection Officer (DPO) or EU/UK representative is appointed, their contact information will be added here or provided via future updates.
23. California Privacy Rights (CCPA)
California residents may:
- Request categories of data collected
- Access their specific personal data
- Request deletion of personal data
- Opt out of the sale of data (note: we do not sell data)
Submit requests by emailing support@thezenly.com with the subject line “CCPA Request.”
We do not “sell” or “share” your personal information as those terms are defined under the California Consumer Privacy Rights Act (CPRA), including for cross-context behavioral advertising.
We will not discriminate against you for exercising your CCPA or CPRA rights, including by denying services, charging different prices, or altering service quality.
24. Children’s Privacy (COPPA Compliance)
Levr is intended strictly for users aged 18 and older. By using Levr, you confirm you are at least 18 years of age.
In accordance with the Children’s Online Privacy Protection Act (COPPA), Levr does not knowingly collect personal data from users under 13. If we learn that someone under 13 has submitted data, we will promptly delete it and revoke access.
Parents or guardians may contact support@thezenly.com if they believe a minor has used Levr in violation of this policy.
25. Future Compliance and AI Regulatory Adaptation
Zenly LLC continuously monitors evolving privacy and AI-specific laws, including the EU AI Act, Colorado SB24-205, and others. We will update this Privacy Policy and implement operational changes as needed to comply with legal and ethical standards in AI development and use.
26. Changes to This Privacy Policy
We may update this Privacy Policy over time. Significant updates will be communicated via email or in-app notification. Continued use of the platform after changes indicates your acceptance.
27. Contact Us
Zenly LLC
San Diego, California, USA
Email: support@thezenly.com